How do I book my session?
Click HERE to book one of our actor headshot packages🗓️ Or if you prefer to schedule by phone📞 please call us at 855-729-7465 or contact us. The Headshot Truck is a cashless truck. We require full payment upfront. We only do deposits for group sales.
What's included? Can I customize my package?
What happens after my shoot?
After your session, all of your photos will be delivered to you digitally 5 business days after your shoot. All photos are color corrected. You'll recieve an email with a private link to your online gallery which you can share and easliy get feedback about favorites to make your final selections. Along with instructions on how to download all your photos in different sizes: low resolution for online use (Actors Access, IMDB, Casting Frontier, etc.) and high resolution for printing.
Where do you shoot?
What should I expect on my shoot day?
You will recieve a confirmation email after you book, letting your know all the precise details about your headshot session, including the address of the truck, studio, or shoot location. On your shoot day, you'll meet at the shoot location and be greeted by your photographer, who will review your wardrobe selections, discuss your needs, goals, and personality. They'll not only assist with selecting and prepping your clothes for each look, but they'll also help select a background that helps you look your best. One of the best features of your session is that you can see your photos as their taken in real-time. That way, when you leave the truck you'll know you've got the perfect shots you’re looking for.
What is your cancelation and reshoot policy?
Life Happens! We get it. If you need to reschedule your Headshot Truck image experience for any reason don’t worry, we've got your back. Simply call our team before your appointment at 888-555-1212 to get back on the calendar. Any deposit or purchase made can be fully applied to a future photoshoot. Out of respect for our efforts and time needed to serve our clients we do not offer refunds.
Is Hair & Makeup included?
Since every actor’s wants and needs are a little different, we do not include makeup as part of our services. However, we do have makeup artists that we work with regularly so we are happy to refer you! You are also welcome to bring your own makeup artist or come camera ready. If you are planning on bringing your own makeup artist please confirm with us in advance to ensure proper scheduling with other clients who may be shooting before or after you.
Can I shave in the middle of my shoot?
If you need to shave between looks we suggest you contact us about splitting your time over two sessions.
What clothes should I bring?
How do I prep?
What if I'm early/late?
If you are late, please call us a call at 855-729-7465. We will try to accomodate as best as we can, but there may be sessions after yours.
What happens if I lose my photos or my link expires?
Your photos are available for download for 60 days from the date of delivery. We strongly recommend you download them during that period. After final delivery, a $25 data recovery fee will be applied should you misplace your files and need us to send them again.
What’s included in the retouching, if I order it?
Retouching is $15 an image and includes fixing any fly-away hairs, lightly brightening eyes and teeth, subtly making the skin smoother, or removing small blemishes.
Do I get all of the images?
Yes! Except the ones where you are blinking😉
How long until I get my images?
Proofs will be sent in 5 business days via Pixieset. Final, retouched images will be sent within 5 business days from the time you make your selections through Pixieset via the provided link. 24 hour delivery is available for an added $99 if you are on a deadline - please email us and let us know your specific needs and we will absolutely do our best to accommodate your situation.
Do I have to pay the full amount up front?
We require full payment upfront. We only do deposits for group sales. Please see above for policies regarding cancellations and changes.
What if I don’t see any available time/date/location that works for my schedule?
Please contact us or give us a call (855-729-7465) and tell us more about your situation. If we can make something work for you we are happy to help!
What if I’m not happy with my images?
Let's face it, some days are better than others. If for any reason your images are not what you expected, then we pledge to get it right. Let us know (within 30 days of delivery) and we will get you booked for another image experience right away at our expense. Your happiness and success are what drives our business.
How do I know which photos to choose?
In addition to seeing your photos in real-time, our photographer will "Favorite" your top photos, then those photos will be edited, curated, and delivered to you via an online Pixieset Gallery for easy viewing and sharing. That way you and your team (agent, classmates, mom) can see what photos we think are the most usable. Beautiful headshots are great, but authentic headshots get you the audition.
About the Trucks
Our trucks are the size of food trucks or those FedEx/UPS box trucks you see all the time. She has been retrofitted into an awesome studio that makes you feel like you are in a brick and mortar studio.
What are you doing to keep the studio safe duing Covid-19?
To see our Covid-19 safety procedures, click HERE! 😷